{"id":1942,"date":"2025-03-03T18:20:53","date_gmt":"2025-03-03T17:20:53","guid":{"rendered":"https:\/\/www.theboldonejewels.com\/?page_id=1942"},"modified":"2025-05-28T15:24:25","modified_gmt":"2025-05-28T13:24:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.theboldonejewels.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-palette-color-4-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-greenshift-blocks-row alignfull gspb_row gspb_row-id-gsbp-5d18cf1 gspb_row--gutter-custom-0\" id=\"gspb_row-id-gsbp-5d18cf1\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-e2952d2\" id=\"gspb_col-id-gsbp-e2952d2\">\n<h1 id=\"gspb_heading-id-gsbp-b583f2c\" class=\"gspb_heading gspb_heading-id-gsbp-b583f2c \">Frequently asked questions<\/h1>\n\n\n\n<div id=\"gspb_text-id-gsbp-2cab47c\" class=\"gspb_text gspb_text-id-gsbp-2cab47c \">Do you have questions, curiosity or want to find out more about our jewelry? We are here to listen to you. Contact us and let&#8217;s start something special together.<\/div>\n<\/div>\n <\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row alignfull gspb_row gspb_row-id-gsbp-3b74737\" id=\"gspb_row-id-gsbp-3b74737\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-088facd\" id=\"gspb_col-id-gsbp-088facd\">\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-bf6821d gspb_row--gutter-custom-0\" id=\"gspb_row-id-gsbp-bf6821d\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_row__col--md-12 gspb_col-id-gsbp-b759db6\" id=\"gspb_col-id-gsbp-b759db6\">\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-e4d63dd\" id=\"gspb_image-id-gsbp-e4d63dd\"><img decoding=\"async\" src=\"https:\/\/www.theboldonejewels.com\/wp-content\/uploads\/2024\/05\/CCHMTIC4U-orecchini4.webp\" data-src=\"\" alt=\"\" loading=\"lazy\" width=\"900\" height=\"1125\"\/><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_row__col--md-12 gspb_col-id-gsbp-5dacb2a\" id=\"gspb_col-id-gsbp-5dacb2a\">\n<div class=\"wp-block-greenshift-blocks-accordion gs-accordion gspb_accordion-id-gsbp-69f8d62\" id=\"gspb_accordion-id-gsbp-69f8d62\" >\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-4039d50 gsopen\" id=\"gspb_accordionitem-gsbp-4039d50\" itemscope><div id=\"gs-trigger-gsbp-69f8d62-0\" class=\"gs-accordion-item__title\" aria-expanded=\"true\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-4039d50\"><div class=\"gs-accordion-item__heading\"><strong><strong>How long does it take for a jewel to arrive?<\/strong><\/strong><\/div><meta itemprop=\"name\" content=\"<strong&gt;<strong&gt;How long does it take for a jewel to arrive?<\/strong&gt;<\/strong&gt;\"\/><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-69f8d62-0\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-4039d50\" ><div class=\"gs-accordion-item__text\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">It takes about four weeks to produce a jewel. Please note that jewels with more casings may take longer. We are always available to provide real-time updates on the production process!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-cac9a88 gsclose\" id=\"gspb_accordionitem-gsbp-cac9a88\" itemscope><div id=\"gs-trigger-gsbp-69f8d62-1\" class=\"gs-accordion-item__title\" aria-expanded=\"false\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-cac9a88\"><div class=\"gs-accordion-item__heading\"><strong><strong>Why does the jewelry take so long to arrive?<\/strong><\/strong><\/div><meta itemprop=\"name\" content=\"<strong&gt;<strong&gt;Why does the jewelry take so long to arrive?<\/strong&gt;<\/strong&gt;\"\/><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-69f8d62-1\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-cac9a88\" ><div class=\"gs-accordion-item__text\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Our jewelry is handmade in Italy and produced on demand to avoid wasting material and environmental resources while maintaining its uniqueness. Once an order is placed, the process begins: the meltable wax element is constructed, the wax is transformed into metal, and the piece is manually machined and embedded.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-e97b01d gsclose\" id=\"gspb_accordionitem-gsbp-e97b01d\" itemscope><div id=\"gs-trigger-gsbp-69f8d62-2\" class=\"gs-accordion-item__title\" aria-expanded=\"false\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-e97b01d\"><div class=\"gs-accordion-item__heading\"><strong>Wh<strong>at should I do if my size is not available on the website?<\/strong><\/strong><\/div><meta itemprop=\"name\" content=\"<strong&gt;Wh<strong&gt;at should I do if my size is not available on the website?<\/strong&gt;<\/strong&gt;\"\/><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-69f8d62-2\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-e97b01d\" ><div class=\"gs-accordion-item__text\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Contact us! Our jewelry is handmade, and we take care of each piece individually. We are always available to solve any problems you may have.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-5484de1 gsclose\" id=\"gspb_accordionitem-gsbp-5484de1\" itemscope><div id=\"gs-trigger-gsbp-69f8d62-3\" class=\"gs-accordion-item__title\" aria-expanded=\"false\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-5484de1\"><div class=\"gs-accordion-item__heading\"><strong><strong>Does the golden effect fade over time?<\/strong><\/strong><\/div><meta itemprop=\"name\" content=\"<strong&gt;<strong&gt;Does the golden effect fade over time?<\/strong&gt;<\/strong&gt;\"\/><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-69f8d62-3\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-5484de1\" ><div class=\"gs-accordion-item__text\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Yes, since silver jewelry is gilded with 24-karat gold, it may be damaged by chemicals, scratches, etc. Ultimately, it will turn silver.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since this is an additional treatment, you can have your jewelry replated at any local jewelry store.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-4ada487 gsclose\" id=\"gspb_accordionitem-gsbp-4ada487\" itemscope><div id=\"gs-trigger-gsbp-69f8d62-4\" class=\"gs-accordion-item__title\" aria-expanded=\"false\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-4ada487\"><div class=\"gs-accordion-item__heading\"><strong><strong>What should I do if my jewelry oxidizes?<\/strong><\/strong><\/div><meta itemprop=\"name\" content=\"<strong&gt;<strong&gt;What should I do if my jewelry oxidizes?<\/strong&gt;<\/strong&gt;\"\/><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-69f8d62-4\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-4ada487\" ><div class=\"gs-accordion-item__text\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Oxidation is a natural process. To delay it as much as possible, we gold-plate or rhodium-plate our jewelry. Therefore, we only use non-oxidizing metals for our products cover.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Oxidation will occur when the coverage thins out. In this case, don&#8217;t panic! Grab a toothbrush, a teaspoon of baking soda, some toothpaste, and a drop of water. Brushing the jewelry with this homemade mixture will make it shine again!<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n <\/div><\/div>\n<\/div>\n <\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"#gspb_row-id-gsbp-5d18cf1{justify-content:space-between;margin-top:0;display:flex;flex-wrap:wrap;align-content:flex-end;margin-bottom:20px}#gspb_row-id-gsbp-5d18cf1>.gspb_row__content{display:flex;margin:0 auto;width:100%;flex-wrap:wrap;align-items:flex-end;justify-content:center}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 20px))}body.gspb-bodyfront #gspb_row-id-gsbp-5d18cf1>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}@media 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